Our Team

Cynthia Couch, LCSW

Supervisor, Post Adoption and Post Permanency

As the Post Adoption and Post Permanency Supervisor, Cynthia Couch, LCSW, leads the department in guiding families to resources and support services to help them thrive. After earning her BS in Psychology at Abilene Christian University, her Master’s in Social Work at Simmons College and spending 15 years as mental health practitioner, she discovered her love for working with adoptive families and found her career at Arms Wide.


Why I started with Arms Wide Adoption Services:

I have a passion for assisting kids from traumatic backgrounds, and I’ve always been interested in mental health and family dynamics, especially the uniqueness of adoptive families. Plus, my work in post adoption and post permanency dovetails with my experience as a mental health professional. Along with my career at Arms Wide, I’m a psychotherapist in private practice.


My favorite part about my job:

I love watching the kids with whom I work mature and grow in their adoptive families. Seeing them become productive young people is incredibly rewarding.


My least favorite part:

My least favorite part is struggling to find resources for families in need when sufficient funding isn’t available. It’s frustrating to know that solutions exist, but finances stand in the way.


More about me:

The world of adoption became real for me when I adopted my own child. I know how much joy and love adoption has brought to my life, but I also understand the one-of-a-kind struggles adoptive families face. This has only made me more passionate about my work at Arms Wide. Although I love what I do, it’s also important to me that I find time to relax after work. Listening to classical music and reading a good book are my favorite ways to end a long day.


Ask me about:

I love discussing children’s spiritual development, and ways in which we can nurture our kids, encouraging them to explore, learn, and grow.


More Team Members

Pamela Castro

Bilingual Trainer and Recruiter

Sharon Crosby

Bilingual Post Adoption Case Manager